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Documentation
Getting Started
About Kissmetrics
Setup & Platform Overview
New User Guide
Technical Implementation Overview
The Data Model
Understanding data
Understanding People, Events, and Properties within Kissmetrics
Understanding identities
Identities
Naming and Structuring Data
Technical Notes on Events and Properties
How To Rename Events and Properties
Naming Revenue-Related Events and Properties
Attribution
Channel Definitions
Sending Custom Channel Data to Kissmetrics
FAQs
How Recent is my Data?
Does Kissmetrics Track Bounce Rate, Average Time on Site, or Exits?
IP Blocking and Filtering
How We Secure Your Data
User Privacy
How do I see where my traffic is coming from?
GDPR Compliance
Installing KM Code on Top vs. Bottom of the Page
How to Verify that Kissmetrics is Working
Implementing Kissmetrics
Installing - How To Send Us Data
Installing Kissmetrics through Google Tag Manager
Developing in localhost
Kissmetrics and iframes
Implementing Kissmetrics with Segment
Segment - How to connect Kissmetrics
Segment - Tips for Troubleshooting Kissmetrics - Segment connection
Installing The JavaScript Library (Quickstart)
Implementing Kissmetrics on Single Page Apps
Uninstalling - How To Stop Sending Events
Setting Up
Tracking Marketing Efforts
How to Track Campaign URLs
Tracking UTM Parameters
Tracking HubSpot Sites and Forms
Tracking Email
Tracking Sales
Tracking Refunds
Tracking Offline Events
Tracking Form Abandonment
Tracking Dynamically-Loaded Elements
Tracking Videos
Tracking Mobile
Tracking Mobile iPhone and Android Apps
How to Track Push Notifications
Tracking Social
Tracking Social Events
Measuring Facebook Logins and Signups
JavaScript Library
Hosting the JavaScript Library Yourself
Can I use the JavaScript Library on multiple domains?
Common Methods
JavaScript Settings
SaaS Essentials
Reusing the Identities Set by the JavaScript Library
How to Test Kissmetrics Is Tracking By Using Your Browser's Developer Tools
Multiple People on the Same Browser
Running an A/B Test with KM.ab
Creating Whole Page A/B Tests
URL API
SaaS JavaScript Code Examples
E-Commerce JavaScript Code Examples
Tracking an A/B Test Created with Your Own Server-Side Code
E-Commerce Essentials
Other Code Libraries
Ruby - Sending Data With Cron
Integrations
Appcues
Zapier (temporary)
Chargify
Hubspot
Slack
Magento Go
Help Scout
Callrail
Call Tracking Metrics
Live Chat
Marketo
Optimizely
Convert
Mailchimp
Recurly
VWO
Using Paypal
Qualaroo
PayPlans Membership Software
Using an A/B Testing Platform
Tapstream
Wufoo Forms
WordPress Plugin
Shopify
UltraCart
Ringostat Integration
WooCommerce
Event Manager
Tracking Rules & Event Manager
Events - Clicks On
Events - Submits a Form
Form Fields We Do Not Track
Events - Visits the URL
Events - Visits the URL (with a Regular Expression)
Wildcards
Importing Data
Import Existing Data Into Kissmetrics
JSON Files as an External Data Source
One-Time JSON Upload
Recurring JSON Import
CSV Files as an External Data Source
One-Time CSV Upload
Recurring CSV Import
MySQL Argument Out of Range
MySQL and Postgres as an External Data Source
Detecting Duplicates
Reporting Tools
Metrics
Metrics
Metrics Calculations
How do I calculate average number of times an event happens before a conversion event?
Conversion Calculation in Funnels vs. Metrics
Daily Metrics Email
Funnel Report
Funnel Report
Activity Report
Activity Report
Activity Breakdown by Revenue
Cohort Report
Cohort Report
Cohort Report Options
Common Cohort Report Questions
Revenue Report
Revenue Report
Segmenting Types of Revenue
A/B Test Report
A/B Test Report
What Is "Certainty of Improvement"?
What other A/B testing experts do when there is no clear winner
Path Report
Path Report
Power Report
Power Report
Live
Live
Troubleshooting Kissmetrics Live
Exporting Data
Scheduling Report Exports
Data Export
Data Export Setup
What Can Be Exported To CSV?
MailChimp Exports
Deleting a Scheduled Report
Editing Scheduled Report
Data Discrepancies
Data Discrepancies
What Does 'None' Mean in My Search Terms?
Unique Visitors in Google Analytics vs. Kissmetrics
Why is my own site listed as a referrer?
"Squished" Identities - Multiple Identities Aliased Together
SQL Report
SQL Report
Populations
Populations Dashboard
Inside Populations
Suggested Populations
Filters
Invalid Populations
Person Profile
Person Profile
People Search
People Search
The Kissmetrics Date Picker
Account & Billing
Account Settings
Adding a New Website or Product
Removing a Site or Product From Your Account
Changing Your Password
Product Settings
Deleting Data From Your Site
Team Permissions
Time Zones
Billing
Your Kissmetrics Account's Billing
Campaigns
Campaigns
Unsubscribe from Campaigns
Using merge tags in the HTML editor
Person Profile settings in Campaigns
Campaigns Deliverability tips
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Contents:
Your Kissmetrics Account's Billing
Updated over 3 years ago
