Removing a Site or Product From Your Account

You can remove sites or products to permanently remove all associated data. If you manage a lot of sites that aren't in use, this can help eliminate clutter.

Step 1 - Remove the Kissmetrics code:

Remove the Kissmetrics code from your codebase.

Step 2 - Delete the site:

In the top navigation, click on Settings - > Product Settings

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Note: This is a permanent decision.

Click on Edit site.

Then, click Delete Site to permanently delete your site.

Closing Your Account

To completely close your account, please contact us at billing@kissmetrics.io to request cancellation.

We’re sorry to see you go, but we would really appreciate hearing about what influenced your cancellation.